Charm is not 'one size fits all'
Richard says campaigning politicians should be accentuating their natural strengths, but ensuring there's content behind the curtain.
Extreme Phobias, Extreme Cures
A clip from Sky 1 TV series Extreme Phobias, Extreme Cures, in which people with the same fear or phobia face their particular problem together. Richard was on hand to help the group when emotions run high.
Charisma expert on Trump and May
Richard talks about teaching 'Charisma', Donald Trump's handshake and why Theresa May doens't fill him with confidence.